How I'll grow my business

It's that sticky place for small businesses. It's that point where the owner has plenty of work to keep him/her busy, but he/she isn't quite ready to bring on more help.  The business is reactionary.  The appointment calendar is booked for the near-term, but beyond the next month or the next quarter or the next contract, business is uncertain.

This is such a common problem for small business owners that I want to share what my strategy is for getting a company to the next stage. 

To give the context, I just started with a small company called Epimedia that does contract work for other companies. Epimedia writes software that makes hardware work. I am now one of four full-time employees of the company.  All of the contracts up to now have come from word-of-mouth. Every year has seen more revenue than the previous year, but the work can be exhausting as we continuously work at our maximum capacity.  We enjoy the luxury of high enough revenues that I can focus some attention on proactively finding new business.  The following is an outline of what I plan to do to find new business:

0. Be sincere
As I mentioned in